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Time Management for Customer Service Professionals Certificate – Tagpedia of education
$20
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Time Management for Customer Service Professionals Certificate

10 Curriculum
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This course is designed to help customer service representatives optimize their time and improve efficiency in delivering excellent service. Through 10 engaging lectures, participants will learn prioritization techniques, manage customer expectations, and use time-saving tools and technology. The course covers handling multitasking, reducing time-wasters, and managing difficult customers efficiently. Additionally, learners will explore creating effective service routines, stress management, and self-care, alongside performance monitoring and continuous improvement strategies to enhance both individual and team productivity.